From Disconnected to Empowered
A 10-week, trauma-informed digital literacy program for reentry, at-risk youth, and adults rebuilding their digital lives.
Digital Literacy Is No Longer Optional
Without it, our participants cannot apply for jobs, access housing, communicate professionally, or navigate the systems that decide whether they sink or stand. This program closes that gap directly — patient, hands-on, and free of judgment.
Built for formerly incarcerated individuals, at-risk youth, and adults with low digital confidence, our curriculum combines slow-paced instruction with the workforce-readiness and reentry support that defines Solid Ground. Every phase is designed to be repeat-friendly, device-first, and tied to a real-world outcome.
Enroll TodayWhat Participants Walk Away With
Tangible skills, in hand, ready to use the day after graduation
Device Confidence
Independent use of a computer, tablet, or smartphone — mouse, keyboard, touchscreen, and Wi-Fi all without help.
Email & Communication
A professional email address, video-call skills (Zoom, FaceTime), and the judgment to spot phishing and online scams.
Resume & Job Apps
A real resume in Word or Google Docs, profiles on Indeed and LinkedIn, and the ability to submit applications online — independently.
Online Safety
Strong passwords, password managers, two-factor auth, scam recognition, and safe social-media habits.
Life-Admin Online
Apply for benefits, pay bills, navigate healthcare portals, and use transportation apps without needing a translator.
Backbone App Integration
Reminders, resources, and progress tracking through the Solid Ground Backbone app — the same tool case managers use.
The Four-Phase Curriculum
10 weeks. Hands-on. No assumptions. No judgment.
Digital Foundations Weeks 1–2
Build confidence with technology. Turn on a device, use a mouse, keyboard, or touchscreen, connect to Wi-Fi, open a browser, and create your first secure passwords. Outcome: participants can independently use a device.
Digital Communication & Safety Weeks 3–4
Set up email, learn video calls (Zoom, FaceTime), and spot scams and phishing before they cost you. Social media basics included as an optional add-on. Outcome: participants can communicate digitally and avoid common risks.
Workforce Digital Skills Weeks 5–7
Online job applications, resume creation in Word or Google Docs, profile-building on Indeed and LinkedIn, and virtual interview practice with real feedback. Outcome: participants are job-ready in a digital world.
Life Skills & Digital Independence Weeks 8–10
Apply for benefits online, pay bills and bank digitally, navigate healthcare portals, and use transportation apps. Graduate with a certificate, resume, and active job profile. Outcome: participants can manage real-life responsibilities digitally.
Industry Benchmarks We Aim to Match or Beat
Targets drawn from the National Skills Coalition, Goodwill Digital Career Accelerator, and Comcast Internet Essentials Learning Center
Program Completion
Target completion rate for trauma-informed adult digital literacy cohorts.
Resumes Created
Of graduates leave the program with a digital resume in hand.
Online Applications Submitted
Apply for at least one job online during the program.
90-Day Job Placement
Employed within 90 days of completion — matching Goodwill DCA benchmarks.
Digital Confidence Lift
Report greater comfort with technology on post-program self-assessment.
Who Can Participate?
The Digital Literacy Program is open to anyone left behind by the digital economy — no experience, no equipment, no shame required.
Formerly Incarcerated Adults
Returning citizens — including anyone whose technology stopped at intake.
At-Risk Youth (ages 14–24)
Young adults preparing for first jobs and youth without consistent home internet access.
Adults Rebuilding
Workers re-entering the labor force and caregivers managing benefits and healthcare online.
Reentry Program Participants
Anyone already enrolled in Solid Ground case management — this is the digital arm of that work.
Get People Back Online — and Back to Work
Whether you need the program, want to teach in it, or can fund it — there is a way in. Digital literacy is how we break the cycle. Start here.